Connected Vehicle and Fleet Industry Report: 2026 Smart Mobility Survey

New research reveals how consumer expectations for connected vehicles continue to evolve and what it means for the future of mobility.

Consumers increasingly expect their vehicles to deliver the same seamless, connected experiences they enjoy every day through smartphones and digital services. Download the latest research from Verra Mobility to explore adoption trends, purchasing influences, connected services, embedded payments, vehicle data, and the technologies shaping the next generation of mobility.

Highlights from our survey include:

  • 72% expect their next vehicle to function like a smartphone

  • 54% actively use at least one manufacturer-provided connected service

  • 72% want vehicles to simplify tasks such as parking, fueling, charging, and toll payments

  • 51% would be comfortable with their vehicle automatically paying for tolls and parking

  • 69% are familiar with the concept of connected vehicles, up from 60% in 2024

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Learn more findings and insights into the connected vehicle trends by downloading the report.

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