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When Jane, a fleet manager for a national logistics company, realized her team was spending more time disputing toll violations than delivering goods, she knew something had to change. Missed tolls, mounting fines, and registration holds were costing them thousands and slowing them down. The tolling landscape had become a maze of agencies, devices, and paperwork. Janes’s fleet didn’t just need a fix — they needed a smarter toll management strategy.
Not only does Verra Mobility provide solutions to simplify and optimize tolling, fleet managers have near real-time access with Mira™ Insights to the data that drives great cost savings.
The Tolling Trap: Fragmentation and Hidden Costs
Today’s tolling infrastructure is more complex than ever — over 50 toll authorities manage more than 7,000 miles of toll roads, each with its own systems and billing processes. Fleets must juggle multiple transponders, accounts, and invoices, often without full visibility across all their assets.
It’s no surprise that nearly 60% of fleet violations are tied to tolls. Between manual payments, mismatched license plates, and missing invoices, even the most organized fleet can find itself buried in administrative work and unexpected costs.
One highway alone can include multiple agencies and invoices - a compliance nightmare where the stakes are high. Manual payments, missed invoices, and inconsistent coverage create a perfect storm of inefficiency and cost.
The Shift to Video Tolling: When the Camera Becomes the Toll Booth
As toll roads phase out cash and move toward all-electronic and plate-based tolling, a new wave of problems has surfaced. Outdated vehicle records, shared assets, and inconsistent billing cycles can turn a single toll into multiple violations — or worse, a registration hold.
Fleets are discovering that accuracy matters as much as coverage. The wrong license plate in the wrong database can lead to days of downtime.
EVs, GNSS, and the Future of Road Pricing
As more vehicle owners electrify, tolling authorities are piloting GNSS-based (satellite) and distance-based road usage charges (RUC) to offset declining fuel tax revenue. This evolution will fundamentally change how vehicles are billed for road use — from per-trip tolls to per-mile charges.
Forward-thinking fleet managers are already preparing for this transition. Verra Mobility’s connected tolling solutions are already working to adapt to these new models as part of our commitment to help fleets stay ahead of changing policies, technologies, and expectations.
Compliance, Downtime, and the Cost of Inaction
Beyond fines, toll mismanagement can cause registration suspensions that sideline entire fleets. For businesses dependent on uptime, that’s not just a paperwork issue — it’s lost revenue.
By automating toll reconciliation and violation prevention, Verra Mobility helps fleets eliminate registration holds, reduce costs, and reclaim valuable time. Quarterly business reviews further help identify trends, optimize routes, and maintain compliance across jurisdictions.
The Turning Point: Smarter Toll Management with Verra Mobility
Verra Mobility’s toll management solutions offer a turning point: TollLink and TollGuard each designed to meet fleets where they are.
- TollLink is ideal for fleets with regular toll usage. It offers proactive coverage through transponders and a video toll network, consolidated billing, and national reach.
- TollGuard provides reactive backup protection for fleets that toll occasionally. No transponder required - just plate-based video tolling that catches missed tolls before they become violations.
With either solution, fleets gain peace of mind, knowing every vehicle is covered and every toll accounted for.
Real Results: What Smarter Tolling Looks Like
Since adopting Verra Mobility’s solutions, Jane’s fleet has:
- Reduced toll violation costs by up to 80%
- Eliminated registration holds and compliance delays
- Streamlined toll payments across a nationwide network
- Reclaimed hours of administrative time each month
Quarterly business reviews with Verra Mobility’s team now help Jane optimize routes, monitor trends, and stay ahead of policy changes.
Seeing the Road Ahead with Mira Insights
For enterprise fleets, there’s an added layer of intelligence: Mira™ Insights. Developed in close collaboration with fleet customers, Mira is a seamless data ecosystem that helps fleet managers:
- Detect outliers in tolling and violation activity
- Dive deep into repeat offenses and safety risks
- View holistic transaction data at the asset level
- Customize filters and analytics to match business needs
Soon, Mira will also offer Savings Analysis and Dispute Functionality, making it even easier to manage costs and compliance.
From Chaos to Clarity
Smarter toll strategies aren’t just about avoiding fines — they’re about operational efficiency, driver satisfaction, and long-term fleet resilience.
With Verra Mobility’s solutions — TollLink and TollGuard enhanced by Mira Insights — fleets like Jane’s are transforming toll chaos into clarity. They’re saving money, staying compliant, and seeing the road ahead with confidence.
Get Started Today
Ready to rethink your tolling strategy? Let’s talk about how Verra Mobility can help your fleet move smarter, faster, and more efficiently.
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