The Verra Mobility Operating System (vmOS) is, quite simply, how we do what we do.
It drives performance and enables continuous improvement across all aspects of Verra Mobility. It is how we are able to serve our customers at the highest point of need, with the best people doing their best work.
vmOS is a philosophy, a set of values and a series of processes and tools that provide us with a competitive advantage by driving operational excellence.
We use it to drive core business outcomes, build the Verra Mobility of the future by changing and adapting to customer needs, and create an engaging and fulfilling workplace experience for our employees.
Key vmOS Principles
- Employee Engagement: Everyone participates in vmOS activities, from frontline employees to senior company leadership.
- Incremental Changes: Focus on rapid small, sustainable improvements rather than large-scale changes.
- Data-Driven Decisions: Use data and metrics to identify areas for improvement and measure success.
Innovation
Our innovative solutions set us apart and ensure we can meet and exceed our customers’ expectations. To develop and maintain our culture of innovation, we must constantly seek to improve and challenge ourselves.
With vmOS, we consistently identify issues or opportunities to improve, make informed decisions based on data, measure results and then apply our learnings. This continuous improvement is how we create value and how we innovate.
Benefits
vmOS enables us to deliver value to our…
Customers
Enables us to continuously improve our operations and innovate new solutions to solve challenges today and in the future.
Employees
Equips employees with tools for success, fosters leadership development, and opens pathways for upward mobility to improve retention and growth.
Shareholders
Drives stability and scalability and provides us with a competitive edge while positioning us to expand beyond our core solutions and markets.